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Outcome
Set up business with revenue run-rate of Rs. 50 cr for the 1st operating year
Requirement
Launch of company’s luxury brands’ portfolio and commence sales operations on Tata CliQ
What we did
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Full responsibility of taking company portfolio brands live on Tata CliQ while ensuring compliance to brand guidelines
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Review and fine-tuning of the business plan with the CliQ team
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P&L overview and target planning
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Working on marketing plans and representation with the brand teams and CliQ team
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Defining the luxury customer journey: User journey on site and post purchase
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Merchandise planning for 2 seasons: Existing and New Brands
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Operational process and execution: Processes for inventory management, Return processes, Customer care services etc.
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